CPRC Services

Crisis Intervention at the CPRC is available at the request of the individual in crisis, any other IHCC individual, or a parent/legal guardian. The safety and well-being of the individual and/or others is prioritized.  This service will provide a risk assessment, brief intervention (crisis intervention planning), and referral and linkage to community resources/agencies as needed.  Crisis sessions may be a “scheduled appointment”, however they are typically a “same day or walk-in” emergency session; and often last anywhere from 15 – 90 minutes during business hours. 

See the “Mental Health Emergency/Crisis Situation” page for additional details, specifically pertaining to after-hours crisis response.  

Crisis Advocates can be reached at:

• Crisis Intervention Services (24/7 Sexual Assault Advocacy crisis line): 1-800-270-1620
• Family Crisis Center (24/7 Domestic Violence Advocacy crisis line): 1-800-464-8340

Counseling at the CPRC is available at the request of the individual and/or a parent/legal guardian.  For minor or dependent adult students, a parent/legal guardian must provide consent for counseling services.  Counseling services are typically “scheduled appointments”.  Aside from crisis intervention, where the safety of an individual and/or IHCC community is prioritized, counseling is never required by CPRC providers.  There may, however, be situations where counseling may be required and/or strongly recommended by another IHCC department or parent/guardian based on contract requirements such as with housing or athletics.  Lastly, there may be additional considerations for residence students with a recent medical or mental health hospital discharge. 

Counseling at the CPRC is considered a short-term, solution-focused model, with a primary overarching goal to facilitate adjustment to college, reduce emotional distress, and foster resilience to help students continue attending college and pursue their academic, career, and personal goals.  Therefore, if there appears to be a mental health need that would benefit from a more long-term model of intervention/care, a referral to other (typically community-based/outpatient) mental health support(s) will be given. 

An Intake session, which is the first session, includes a brief mental health assessment exploring pertinent client history and current concerns in order to determine best options for addressing these concerns; and will last 45 – 60 minutes.  Goals are created collaboratively by provider and client at the start of treatment and may result in continued counseling at the CPRC or a referral to another support, as mentioned above.  Sometimes the Intake session is sufficient for identifying ways to address the concern(s) and no further services/sessions are needed.  Otherwise, subsequent therapy sessions often last 30 – 45 minutes and will likely be held weekly and decrease to twice a month or monthly as progress/goals are achieved (as agreed upon by client and provider).  Providers implement evidence-based treatments such as Cognitive Behavioral Therapy (CBT).  

• “Psychotherapy:  Myths vs. Reality” link. https://www.apa.org/topics/psychotherapy/myths
• “Six Reasons Why Counseling Works” link. https://www.paulelmore.com/therapeuticprocess/6-reasons-why-talking-to-a-counselor-works/
• “One More Reason Why Counseling Works” link.  https://www.paulelmore.com/therapeuticprocess/one-more-reason-why-counseling-works/

See the “Schedule an Appointment” page to schedule this service. 

Consultation at the CPRC is available at the request of the individual and/or parent/legal guardian.  This service is designed similar to Life Coaching and/or Career Coaching and does not have to be mental health-related; but rather, may address any personal life challenge or question.  Consultation services are typically “scheduled appointments” and may include one or a series of sessions (depending upon agreed upon need); lasting anywhere from 15 – 45 minutes per session.

See the “Schedule an Appointment” page to schedule this service.

Coordination at the CPRC is available at the request of the individual and/or parent/legal guardian.  It involves assistance with any personal mental health-related questions or referrals for services and supports.  It does not have to be a “scheduled appointment”, but rather can be requested via phone at 641-683-5152 or messaging through the secure Client Portal.  If an appointment is scheduled, it would typically last anywhere from 15 – 45 minutes. 

See the “Schedule an Appointment” page to schedule this service.

Collaboration at the CPRC is available at the request of the individual.  It involves assistance with any general mental health-related questions or referrals for services and supports.  It does not have to be a “scheduled appointment”, but rather can be requested via phone at 641-683-5152, or messaging through the secure Client Portal.  If an appointment is scheduled, it would typically last anywhere from 15 – 60 minutes.  See the “Schedule an Appointment” page for information about the Client Portal. 

*Note to parents/legal guardians:  This service is available to speak with a mental health professional.  Please be mindful that although you are welcome to share or ask about any information pertaining to your student, the provider may be unable to respond with information based on legal and ethical requirements relating to confidentiality.  Unless the student discussed is a minor or dependent adult, or the situation meets an exception to confidentiality, requested information will not be disclosed. 

*Note to faculty/staff:  This service is available to speak with a mental health professional if you are in need of any mental health-related resources, questions regarding classroom/program support, support for a specific student or regarding any related service in the community.  Please be mindful that this service is not for personal mental-health related needs.  See the Outreach and Prevention Programs section below and the Helpful Resources page (Employee Assistance Program – EAP) for additional faculty/staff specific services.

Telemental Health is a subset of telemedicine and telehealth, which are terms that are used interchangeably.  It is the delivery of services using interactive technologies, such as use of live, interactive audio, video, or other electronic communications to enable mental health providers to connect with individuals.  Telecounseling falls under Telemental Health and is the process of providing counseling or talk-therapy remotely through the use of HIPAA compliant software with the goal of resolving personal, psychological or social issues, etc.  To receive Telemental Health/Telecounseling services, you must:  be a current IHCC individual, be located in Iowa, have access to computer audio/video capabilities, internet, and/or a private phone line, and be located in a confidential space that is free of any threat to your safety.  There will be additional forms to review/sign, if utilizing this modality. 

• Telemental Health is available for all the above services.
• Phone Counseling – Due to Covid-19, if you do not have access to internet or audio/video technology, phone counseling can be utilized.  It will also be used as a back-up for Telecounseling in case of connection issues. Please change/request to change all currently scheduled in-person sessions to Telemental Health if you experience any Covid-19 related symptoms, by calling 641-683-5152, emailing [email protected] or via secure messaging in the Client Portal!

Available for students only.  Some may occur every academic year, others as-needed.  Current groups will be posted on all social media platforms including the IHCC website, as well as at the CPRC office.  Topics may include:  

• Balancing work, life & school,
• Stress management,
• Adjusting to life on campus,
• Building healthy relationships,
• Effective communication and healthy conflict resolution,
• Healthy coping skills,
• Organization and time management,
• Grief and loss, etc.

Available to all IHCC individuals, screenings are free and confidential.  They are found on the IHCC website – CPRC “Mental Health Screenings” page.  Specific voluntary Screening Events may be held throughout the academic year as well.  Results may be emailed to the CPRC for review and follow-up mental health support if preferred. 

Located in the Student Development Center in Trustee Hall on the main campus. It is available Monday through Thursday from 8am-4pm on a first come first serve basis. It may be utilized for a half hour, special accommodations can be made for a full hour if a student has a telehealth appointment with another provider and would like a quiet space to utilize. In this room, you can sit under a UV light, practice some stretching, relax in a massage chair, or use the desk for homework, coloring, drawing, or other self-care activities.

Available to the IHCC community (students, staff and/or faculty) and may consist of service-related/psychoeducational presentations, workshops, trainings and/or tabling events.  Complete the form below if you would like material presented to your class, team or program participants.  Call anytime with questions or to discuss options.